Refund policy

Currently, Beachborne does not accept returns or exchanges. However, if there is an issue with your order, please reach out so we can review it and do our best to make it right.

Email: contact@beachborne.shop

Please keep in mind that fragrance is personal and can be highly subjective. We truly appreciate you choosing Beachborne candles, especially when ordering online without smelling them first. Our scents are inspired by coastal living, beach days, warm memories, and our own creative interpretation of each fragrance. Your experience with a scent may be different from someone else’s, and that is completely normal.

If you have questions about a specific candle, scent strength, fragrance notes, custom orders, gifts, events, or wholesale options, please contact us before placing your order. Your satisfaction matters to us, and we are happy to help you choose the right candle.