Beachborne FAQ | Hand-Poured Soy Candles in Sarasota, Florida
Find answers to common questions about Beachborne candles, including candle care, burn times, shipping, bulk orders, and private candle events.
Our coastal-inspired scents are hand-poured in Sarasota, Florida and inspired by the beaches of Florida’s Gulf Coast, including Siesta Key, Lido Beach, and Casey Key.
What are Beachborne candles made with?
Beachborne candles are hand-poured using 100% soy wax, premium fragrance oils, and cotton wicks for a clean, even burn. Our candles are made in small batches in Sarasota, Florida and inspired by the relaxed feel of the Gulf Coast.
Are your candles phthalate-free?
Yes. We use high-quality fragrance oils that are phthalate-free and carefully selected for both performance and safety.
Do you offer wholesale, bulk, or private event orders?
Yes. Beachborne offers bulk candle orders for weddings, client gifts, corporate events, boutiques, and special occasions.
We also offer private candle experiences through our mobile candle bar, bringing the Beachborne experience directly to parties, bridal showers, events, and gatherings.
Please contact us to discuss availability, pricing, and scheduling.
How long do Beachborne candles burn?
Our 7 oz candles have an approximate burn time of 40+ hours with proper candle care.
What is candle tunneling?
Tunneling happens when a candle burns straight down the center instead of melting evenly across the top surface. This can reduce burn time and leave unused wax around the edges of the jar.
To help prevent tunneling, allow your candle to reach a full melt pool during the first burn, usually within 2–3 hours.
How do I properly care for my candle?
- Trim wick to 1/4" before each burn
- Allow the wax to melt fully across the surface during the first burn
- Avoid burning longer than 4 hours at a time
- Keep away from drafts, pets, and children
Proper candle care helps prevent tunneling and extends the life of your candle.
When should I stop burning my candle?
For safety, discontinue use when approximately 1/2" of wax remains at the bottom of the jar.
How long does shipping take?
Orders are typically processed within 3–7 business days unless otherwise noted.
Once shipped, delivery times will vary depending on location and carrier transit times. Tracking information will be provided as soon as your order ships.
What is your return policy?
Due to the nature of our products, we do not currently accept returns or exchanges. However, customer experience is extremely important to us. If there is an issue with your order, please contact us and we will do our best to make it right.
Didn't find your answer?
We're here to help! If you have any other questions, please don't hesitate to reach out to our customer support team.
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